Question 1

What does Lexona do?

Accepted Answer

Lexona is an AI-powered energy intelligence layer for energy companies. It combines invoices, contracts, and meter data to detect billing errors, tariff inefficiencies, and hidden cost drivers.

Question 2

Who is Lexona for?

Accepted Answer

Energy brokers, consultants, advisory firms, and ESCOs who want to offer advanced energy cost insights and financial control tools to their clients. Lexona acts as the intelligence layer between energy data and what your clients see - you connect once, then deliver smarter analytics, automated cost control, and continuous portfolio insights to every client.

Question 3

Do we need energy expertise in-house?

Accepted Answer

No. Lexona handles the complexity of tariffs, formulas, regulated charges, and market data. Your team focuses on client relationships; our AI does the analysis. You receive clear, structured insights and decide what to show clients under your brand.

Question 4

How quickly can we go live?

Accepted Answer

Most partners go live in days. We provide a test environment, guided setup, and dedicated onboarding. You connect your data, we handle the rest - insights start flowing as soon as your data arrives.

Question 5

Do we control what clients see?

Accepted Answer

Yes. You decide which modules are active, what insights are surfaced, and how they appear in your product. Lexona runs entirely behind the scenes under your brand.

Question 6

How does data flow work?

Accepted Answer

You send invoice PDFs, contract terms, and meter data. Lexona parses, normalizes, and analyzes everything automatically. Clear findings flow back - billing errors, tariff gaps, cost drivers. You choose what to show clients and how to act on findings.

Question 7

What happens when we detect errors in a client's invoice?

Accepted Answer

Lexona delivers structured, dispute-ready evidence - what's wrong, why, and the impact. You or your client decides whether to pursue a dispute with the supplier. We provide the intelligence; you control the client relationship and next steps.

Question 8

How does Lexona charge?

Accepted Answer

We offer a branded platform you can use with your clients. Pricing depends on scope and volume, with a free trial period before going live.

Question 9

What's included in the integration?

Accepted Answer

Invoice validation and error detection, contract benchmarking and tariff intelligence, cost-driver analytics, and portfolio-level insights - all delivered under your brand.

Question 10

Can we try before committing?

Accepted Answer

Yes. We provide a test environment so you can connect a sample dataset and see what Lexona detects. No commitment. Once you're ready, we handle the full setup and onboarding.

Question 11

What data sources does Lexona connect to?

Accepted Answer

Billing systems, invoice and contract documents, smart meter or AMI data, and ERP records. We handle parsing, normalization, and continuous processing. You send the data, we return clear insights.

Question 12

Is Lexona GDPR-compliant and EU-hosted?

Accepted Answer

Yes. EU-hosted, GDPR-compliant, SOC2-ready. We operate read-only on client data unless explicitly authorized. You control what's exposed to end users.

Question 13

How long does integration take?

Accepted Answer

Most partners go live in days. We provide full API documentation, a sandbox environment, and dedicated onboarding support. The intelligence layer is designed for fast integration.

Question 14

Which suppliers and regions do you support?

Accepted Answer

We analyze invoices from any energy supplier - we're supplier-agnostic. We support Benelux (Belgium, Netherlands, Luxembourg) with local tariff logic, DSO rules, and invoice formats. Additional regions can be discussed.

Question 15

Is our data secure?

Accepted Answer

Yes. Encrypted, stored securely, GDPR-compliant. We only process what you send us, and only for analysis and insight delivery. We never modify or act on customer data without explicit authorization.

Clarity before action

Understanding Lexona

Control & Data

Integration & Pricing

Practical